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reservation/cancellation/No smoking/Damages
Booking & Cancellation - Travel with Peace of mind
We understand that flexibility is essential when planning your trips. That's why we've designed simple and transparent booking and cancellation policies si you can book your stay at our hotel.
Booking conditions
✔ Flexible cancellation : You can change or cancel your reservation up to 48 hours before arrival, free of charge.
✔ No prepayment required. Only your bank details are required to guarentee your stay.
✔ Payment on site : The full amount is payable directly at the hotel on arrival.
Cancellation conditions
✔ Free cancellation up to 48 hours before arrival.
✔ Late cancellation or no-show ; The full amount of your stay will be charged.
In accordance with Article L. 221-28 of the French Consumer Code, the customer does not have the right to withdrawal for reservations made less than 48 hours before the scheduled arrival date
No Smoking and Damages
In accordance with Article R.3512-2 of the French Public Health Code, smoking is strictly prohibited within the hotel premises, including guest rooms, corridors, and all interior common areas. This prohibition also applies to electronic cigarettes.
Should this regulation not be respected, and if traces of tobacco (persistent odor, ashes, cigarette butts, etc.) are found in the room after the client's departure, a flat fee of €150 will be charged to cover the costs of specialized cleaning and deodorization required to restore the room to its original condition. This amount will be directly debited from the credit card used for the reservation or will be subject to a separate invoice.
Any damages caused by food, beverages, or other reasons will be charged to the credit card provided at the time of booking, with a minimum charge of €150.